Cancellation/Refund Policy

At G.O.A.T.-Training, we are committed to delivering a professional and effective training experience. To maintain fairness and ensure the highest quality of service for all clients, the following policies apply:

1:1 Private Sessions

Non-Refundable: All private, one-on-one sessions are non-refundable.

Cancellations: Cancellations made less than 24 hours prior to the scheduled session will result in the session being forfeited and will not be eligible for rescheduling.

Rescheduling: Sessions canceled at least 24 hours in advance may be rescheduled to a mutually agreed-upon time, subject to trainer availability.

Group Sessions and Monthly Subscriptions

Rescheduling: Group sessions included in monthly subscriptions may be rescheduled within the same calendar month, provided the request is made at least 24 hours in advance.

No Carry-Over: Unused group sessions or benefits from monthly subscriptions do not roll over to the following month and will expire at the end of the subscription period.

General Terms

Emergencies: Exceptions to the above policies may be considered in cases of medical or family emergencies. Supporting documentation may be required.

Timeliness: Clients are expected to arrive on time for all scheduled sessions. Sessions will not be extended for late arrivals, and the full session fee will apply.

Communication: Cancellation and rescheduling requests must be made via email to coachtrey@goat-training.org or text/message through your athlete portal.

Policy Modifications

G.O.A.T.-Training reserves the right to update or modify this policy at any time. Clients will be notified of changes in advance, and the updated policy will be available on our website.

By scheduling a session or purchasing a subscription with G.O.A.T.-Training, you acknowledge and agree to adhere to the terms outlined in this policy. For any questions, please contact us at coachtrey@goat-training.org.